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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brody Neel

July 17, 2026

4  out of  5
rating by Brody Neel
"Very quick and helpful to get a vehicle and driver added"
We responded:
"Thank you, Brody, for the review! We're happy to know our team was quick and helpful in your situation. We appreciate your business!"
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Mikaela Holum

July 15, 2026

5  out of  5
rating by Mikaela Holum
"We go to State Farm for the best rates, we stay for the absolutely amazing customer service! We had Taylor today and she was not only super warm and friendly and kind but also explained our policy in the most comprehensive and understandable way. She made sure we got all the discounts we qualified for and cares for us not just as a customer but for our family’s best interest too! We are very blessed to have her take care and insure us."
We responded:
"Hi Mikaela! Thank you so much for the amazing review. We’re thrilled to hear you had a great experience with Taylor—her priority is making sure you understand your policy, receive all eligible discounts, and feel truly cared for. We’re grateful for your trust and for the opportunity to protect your family."
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kately robertson

July 14, 2026

5  out of  5
rating by kately robertson
"I would 100% recommend State Farm insurance, whether it be car insurance or life insurance etc. Talk with Taylor and she will set you up. She works well with her customers, and wants to help out in any way she can!!"
We responded:
"Thank you for the 5-star review & recommendation, Kately! We so appreciate your business and are happy to hear Taylor treated you with such kindness. We aim to serve you and the entire Batesville community with remarkable customer service for many years to come!"
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Amber Taylor

July 10, 2026

5  out of  5
rating by Amber Taylor
"Kaitlin Thorogood was supper helpful and made the whole process so easy and smooth. I just switched to StateFarm and am already enjoying my experience. Thank you Kaitlin!"
We responded:
"We're thrilled to hear you had such an easy & smooth experience, Amber! Welcome to our State Farm Family!! We look forward to providing you with an enjoyable experience for many years!"
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TCarp35

June 30, 2026

5  out of  5
rating by TCarp35
"They have help me and my family out with quotes and help us save a bunch of money!!!"
We responded:
"Thank you for giving us the opportunity to quote your insurance needs and save you money! We appreciate you."
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christopher king

June 29, 2026

5  out of  5
rating by christopher king
"Taylor and Kaitlin were very helpful and were the friendliest insurance people I ever dealt with!"
We responded:
"We appreciate you, Christopher!! Thank you for giving our staff the chance to provide friendly service to you."
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Alysia Branscum

June 12, 2026

5  out of  5
rating by Alysia Branscum
"Daniel and Taylor anre extremely friendly and they got me a great rate!"
We responded:
"We're so happy to hear that Daniel & Taylor treated you so well, Alysia! Thank you for letting the online community know how well we treat our customers. We appreciate you & look forward to providing excellent customer care for you for many more years!"
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Eric Johnson

May 30, 2026

5  out of  5
rating by Eric Johnson
"Prices are great. But what I really like about Statefarm is their hassle free approach to processing claims."
We responded:
"Thank you, Eric! We're pleased to know our prices worked for you and that we were able to get your claims processed to your satisfaction. We look forward to being your go-to insurance agency for years to come!"
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Hannah Grace

May 29, 2026

5  out of  5
rating by Hannah Grace
"We love Taylor, Daniel, Jessie, Jay, and Kaitlin! Great service and really great staff!"
We responded:
"Thank you so much for the shout-out, Hannah! We truly appreciate you & look forward to serving you & the Batesville community for many years!"
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JESS

May 29, 2026

5  out of  5
rating by JESS
"These guys are the best!"
We responded:
"Thank you so much, Jess! We appreciate you!"
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Jamie Rogers

May 29, 2026

5  out of  5
rating by Jamie Rogers
"Taylor Smith makes insurance worth getting."
We responded:
"So true, Jamie! Taylor is a rockstar at getting customers just what they need."
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Robert Eiden

May 29, 2026

5  out of  5
rating by Robert Eiden
"Taylor is awesome 😎"
We responded:
"Yes, Mr Eiden, she certainly is! We are blessed to have her as part of our Jay Chafin State Farm team in Batesville. She truly cares for our customers & community."
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Mechelle Morgan

May 8, 2026

5  out of  5
rating by Mechelle Morgan
"Ms Jessie was great to set me up with all of my insurance needs. It’s so important to me to have my insurance agent in the same community that I work and live in. Thank you Jessie for helping me crunch the numbers and make my business and budget stronger!"
We responded:
"We appreciate you so much, Mechelle, and are happy to be a local agency to serve you & our Batesville area communities! Jessie loves helping people get the coverages they need at a price they can afford. We look forward to serving you for many years!"
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Lisa Rodriguez

April 22, 2026

5  out of  5
rating by Lisa Rodriguez
"I am a client at the office of Jay Chaffin, on Harrison St. Personnel are helpful and professional, they make sure I understand all aspects of my coverage. They have great customer service. Shout out to Taylor!"
We responded:
"Thank you, Lisa, for the shout-out to our Taylor! We're proud to have her on our team. She is passionate about taking care of our customers and explaining things in an understandable way. We appreciate you & hope to be your go-to insurance agency for years so come!"
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Rory Bell

April 20, 2026

5  out of  5
rating by Rory Bell
"Very friendly staff and always super helpful!"
We responded:
"Thank you, Rory, for the kind words! It's easy to be friendly & helpful with good people like you! We appreciate you and look forward to serving you for many more years!"
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Sarah Garner

April 14, 2026

5  out of  5
rating by Sarah Garner
"Jessie was a absolute joy to speak with, and she was very knowledgeable to get us the exact coverage we need."
We responded:
"Thank you so much, Sarah, for the shout-out for Jessie! We're truly blessed to have her as a part of our Jay Chafin State Farm - Batesville team, and we're pleased to know she is a joy to work with. She is passionate about sharing her insurance knowledge & finding the right coverages to meet our customers' needs. We look forward to being your insurance agency for years to come!"
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Alexander Strickland

April 8, 2026

5  out of  5
rating by Alexander Strickland
"Taylor I can’t recommend her enough—truly a 10/10 experience every time. She’s incredibly personable and makes you feel like more than just a client. She always takes the time to understand our needs and goes above and beyond to make sure we’re taken care of. What really stands out is how responsive she is—any question or concern gets handled quickly and thoroughly. It’s rare to find someone this dedicated and easy to work with. If you’re looking for someone you can trust with your insurance, she’s the one!🙃 Thanks for getting me situated on my new telluride!"
We responded:
"Absolutely elated to hear of your stellar experience with our Taylor, Alexander! Thank you for taking the time to give her a 5-star shout-out so the online community can see just how well she & the rest of our Jay Chafin State Farm Batesville Team take care of our customers. And CONGRATS on the new ride! It sure is beautiful. Looking forward to many more years serving you!!"
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Miranda Branscum

March 27, 2026

5  out of  5
rating by Miranda Branscum
"Jesse has been so helpful to me. She really cares about helping the customers."
We responded:
"Thank you, Miranda!! We’re so glad to hear that Jesse has been helpful and caring throughout your insurance experience. She truly values supporting our customers, and we’ll be sure to share your feedback with her. We appreciate you being part of our Jay Chafin State Farm Family here in Batesville & we look forward to the next many years serving you!"
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Shelly Hendrix

March 26, 2026

5  out of  5
rating by Shelly Hendrix
"Jesse is the best! So kind and sweet and gets me taken care of with each phone call or visit."
We responded:
"Thank you, Shelly, for your kind words letting us & the online community know how Jesse has been so helpful and caring with every call and visit. We’ll be sure to pass along your compliments. She'll be thrilled! We look forward to continuing to take great care of you through all your future insurance needs."
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Orpath

March 25, 2026

5  out of  5
rating by Orpath
"With all that life throws at us the crew at Jay Chafin State Farm has always had our back and made things better in the end. Big shoutout to Jay and how great he is to his staff I’m sure they will enjoy the raise he is going to give them for all their hard work."
We responded:
"Thank you so much for your wonderful feedback, Orpath! We’re honored to have your trust through life’s ups and downs. Jay and the entire team here in Batesville truly appreciate your shoutout and kind words. We work hard every day to support our customers like you. We’ll be sure to share your message with everyone here. Your encouragement means a lot to us all!"
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Renee Denton

March 17, 2026

5  out of  5
rating by Renee Denton
"Taylor has always been great to work with and gets our insurance needs met. Thanks, Taylor!"
We responded:
"Thank you, Renee, for giving us the chance to work with you! We'll pass your thanks on to Taylor. She'll be thrilled to know she was able to meet your insurance needs. We appreciate your business and look forward to the future serving you & the Batesville community!"
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Mar Rice

March 17, 2026

5  out of  5
rating by Mar Rice
"Very pleasant and prepositional.
A real delight to work with."
We responded:
"Thank you very much, Mar, for letting us & the online community know you had such a pleasant experience!! It is a delight to work with you as well & we look forward to meeting your insurance needs for many years to come!"
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Heather Gates

March 9, 2026

5  out of  5
rating by Heather Gates
"Taylor has always been so amazing to work with! Taylor's speed and accuracy is unmatched. Highly recommend!!"
We responded:
"Thank you, Heather! We're thrilled that Taylor took such great care of you! We appreciate your business & look forward to serving you & the Batesville community for many years!"
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Georgina Sandy

March 3, 2026

5  out of  5
rating by Georgina Sandy
"I am very happy with using Jay Chaffin at State farm. They are easy to make changes with. They are easy to talk to. Price is the lowest on the market for me. There service is outstanding."
We responded:
"We're very happy to have you with us, Georgina! Thank you for the kind words & we look forward to serving you with remarkable care & savings for many more years!"
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devanie garner

February 21, 2026

5  out of  5
rating by devanie garner
"Taylor with Jay Chafin’s office is the best. She has always been super helpful, sweet, and caring when helping us with all our insurance needs. She goes above and beyond even if it means going out of her way to help her clients."
We responded:
"Thank you, Devanie, for your kind words about Taylor! She is passionate about serving our customers and community with remarkable customer service. We appreciate you!"